Shipping policy
Shipping Policy
Where We Ship We currently ship within the UK only.
Order Processing Time Please allow 3–5 working days for your order to be processed and dispatched (excluding weekends and bank holidays). During busy periods, processing may take a little longer — we'll always do our best to keep you updated.
Delivery Methods & Estimated Timeframes
| Service | Estimated Delivery | Cost |
|---|---|---|
| Royal Mail Tracked 24 | 1–2 working days | £4.75 |
| Royal Mail Tracked 48 | 2–3 working days | £3.80 |
Delivery timeframes are estimates provided by Royal Mail and are not guaranteed.
Tracking All orders are sent with tracking. Once your order has been dispatched, you'll receive a tracking number so you can follow your parcel's journey.
Total Delivery Time Please bear in mind that your total wait time will be your processing time plus your chosen delivery timeframe. For example, an order placed on a Monday with Tracked 48 could arrive as late as the following Wednesday.
Delays Occasionally, Royal Mail may experience delays outside of our control. If your parcel hasn't arrived within 10 working days of your dispatch notification, please get in touch and we'll look into it for you.
Questions? If you have any questions about your order or delivery, please don't hesitate to contact us.